Maybe you have been told that you are good at solving problems or working with difficult people. Someone may have even said that you would be a great mediator. This class will answer your questions about becoming a mediator. Learn about various dispute resolution processes and more specifically about mediation and its benefits. Discover various ways people respond to conflict and when these responses are useful or not useful. Become familiar with the differing mediator roles and their impact client satisfaction. Find out what skills are needed to become an effective mediator. Realize the steps you can take to become a mediator and start a dispute resolution career. This interactive training is provided by Phoenix Strategies, a dispute resolution and training business that strives to bring peace from within for people who are in conflict. This class is great for anyone interested in mediation or thinking about taking the Basic Mediation Training at CFU. NOTE: This course will be offered via Zoom. Register now and then prior to class the instructor will send you the link to attend. Look for an email with "CFU Zoom class" in the subject line. Good internet connection and a laptop or device with camera and mic is needed.

Class time is in MT. This class will be presented via Microsoft Teams. Look for an email from your instructor with the link for class. Be ready to log on and join the meeting 5-10 minutes prior to the class start time each day so you will be ready when class begins.